The future of retail: What 2020 and beyond will bring to the industry (RetailDive)
Daphne Howland from RetailDive had a discussion with retail futurist Doug Stephens and it's full of interesting insights. We like the straightforward advice of Doug Stephens to retailers: there are only two strategic choices available to retailers who wish to survive the coming decade. Either sell something no one else sells (which is increasingly difficult in a globalized economy) or sell what you sell in a way no one else does. Ditto !